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Lyn_Soussi
Just installed ACT print on my iPad, iOS4..  I'm working from a PC running Windows 7 with Firefox 3.6...  Both installations went well, including installation of the pdf convertor.  My Semantic Antivirus was not on auto, I print a document from the PC.. goes very well, document appears very nicely on iPad.. print a second document and.. nothing.  The docuement(s) are in the print queue, I select My Ipad, nothing happens.. I uninstalled both apps and rebooted everything, same problem.  Any advice?
Otherwise love it!
Lyn

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JoeAcklin
Lyn,

Hello, I am in charge of support for our Windows companion.  My first guess would be there is something within the document which is causing our program companion to error.  Can you please check the "Documents->ACTPrinter Drop Folder" for error files and send them to support.actprinterWin@houdah.com.

Thank you,
Joe Acklin
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ranji_sam
I have the very same problem. I have tried the same maneuvers described. there does not seem to be an error log that accompanies the failed print job.
Ranji N. Samaraweera
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houdah
Hi!

Sorry to hear you are experiencing problems.

Can you please check the "Documents->ACTPrinter Drop Folder" for error files?

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

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ranji_sam
I have attached one that I found in that folder. Thanks
Ranji N. Samaraweera
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houdah
Hi!

Did you try to post the message here?
Somehow the file did not make it through.

Could you email it to support.actprinterWin@houdah.com?

Please mention this forum thread when writing to the above address. 

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
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