Clicky

gauthieryannick
Hi,

It seems I cannot get the Bluetooth pairing process to work between my iPhone and my Mac. Please note that both devices are not on the same iCloud account, but that should not affect the Bluetooth pairing process in any way.

iPhone XS iOS 13.3.1 / MacBook Pro 13" under macOS Catalina 10.14.3

I tried the pairing recipe over and over again, no Bluetooth connection establishes (I do initiate the connection from the iOS device, not the Mac).

The error message I get everytime, after only 1 second in the pairing process is as follows (in French) : "Échec du jumelage / Assurez-vous que « [COMPUTER NAME] » est allumé, à portée et prêt pour le jumelage.".

Do you have any idea? Are there any compatibility issues under Catalina?

Thanks,
Y
2 0
houdah
Please be sure to keep System Preferences > Bluetooth open. The Mac should be ready for pairing while the preferences are open.

Try to reboot - turn completely off and then back on - both the Mac and the iPhone. This often helps with Bluetooth problems.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
0 0
gauthieryannick
Hi,

I did all that just now, repeated that thrice. It did not do the trick.

Only once, I did see the Mac appearing as "Keyboard" on my iPhone right before it changed to the actual computer name, but when I did click on it, I obtained the same error message I told you about in my prior message.

I really don't know what's going on. On top of all things, I did reset the Bluetooth stack completely, removed all devices and re-added them, flushed .plist files and rebooted as recommended on some sites, nothing makes it work better.

My BT keyboard and my BT mouse connect and work just fine, but I cannot connect my iPhone to the Mac, it simply does not work.

Regards,
Y
2 0
houdah
We need to investigate. It currently looks like a recent change brought by either iOS 13.3.1 or macOS 10.15.3 is causing trouble.
Earlier versions of both iOS 13 and macOS 10.15 were known to work.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
1 0
yomark
please fix it! I brought T2P on Mac App Store today, but it can't work! 
My iPhone is iOS 13.3, macos 10.15.3
1 0
houdah
Are you running iOS 13.3.0 or 13.3.1 ?

We are still investigating. Pairing is aborted before the Mac even gets a chance to reply. This appears to be a bug in macOS 10.15.3. We have also seen reports of a similar problem with iOS 13.3.1 connecting to older versions of macOS.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
0 0
yomark
iOS 13.3.0
Dose it works well between iOS 13.3.1 and macos 10.15.3 ?
0 0
houdah
Probably not. It appears that both and iOS 13.3.1 and macOS 10.15.3 cause the same problem.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
0 0
PaulBlueTooth
In support of gauthieryannick, I have exactly the same issues, bought Type2Phone and am very disappointed that while this is a paid application, 1Keyboard (free) does a better job at this moment.
0 0
houdah
There appears to a bug in recent versions of macOS and iOS that causes Bluetooth pairing to fail when initiated from the iOS device. We are still looking to find a workaround. Current testing shows pairing to fail even when Type2Phone is not running. 

1Keyboard is a $10 application. I'd rather not comment on the merits of that application. You may notice that it has not been updated since 2013.

I was not able to get macOS 10.15.3 to accept pairing requests either on its own, or with Type2Phone, or with 1Keyboard.

You may want to submit a bug report to Apple: http://apple.com/feedback/ - Something along the lines of: Bluetooth pairing between iPhone and Mac fails when pairing is initiated from the iOS device. This used to work with previous versions of the two operating systems. I rely on this configuration to use the Type2Phone Mac App Store application to simulate a Bluetooth keyboard.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
0 0
Saudor
This seems to happen even on Mojave 10.14.6 and my ipad 2 running iOS 8.4.1
Naturally it doesnt work with my Air 2 running 13.4.1 either.

EDIT: I booted into an install of high Sierra and paired it that way. Copied all the settings files of the app into my Mojave 10.14.6 (18G4032) and it worked. Was able to pair to both iPad Air 2 running 13.4.1 and iPad 2 with 8.4.1

Cant really do the same for my MacBook Pro 2019 since it cant run HS natively. 
0 0
houdah
I suspect that the Bluetooth pairing bug made its way into older versions of macOS by the way of security updates. Likewise, there is hope that more recent updates have fixed the issue.

I have tested pairing between Mojave 10.14.6 and an iPhone running iOS 13.5. This worked fine both before and after installing the latest security update on the Mac. While the Mac always shows the current system version as 10.14.6, the build number before the latest update was 18G4032. Now it is 18G5033.

Both builds worked fine. Should you experience Bluetooth pairing problems on an older build of Mojave 10.14.6, you may want to try installing all security updates.
Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
0 0
Saudor
Updating to Mojave build 18G4032 (security 2020-02) also fixes the issue and works great on my MBP 2019 as well. 
0 0