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scottfwalter
Hi,

I've just installed Houdahspot 5 and I don't see anything in the menu bar.  I've enabled both "Enable Houdaspot Helper" and "Show Houdaspot icon in the menubar".  As well as restarting Houdaspot.  However I don't see icon in the menu bar.   As well as my global shortcuts don't work.  I don't know if its related.

Any ideas?


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houdah

Please check /Applications/Utilities/Activity Monitor.app. You should find a process named HoudahSpotHelper, but I guess you won't. The HoudahSpotHelper is in charge of both the menu item and the keyboard shortcut.

If you can't find the HoudahSpotHelper it probably failed to start. That is most likely caused by a failure of macOS Gatekeeper. When you download an application, it is flagged as "quarantined". The first time you run it, the Finder will ask if that is OK. When you agree, it will remove quarantine flag so you don't get asked again. The Finder/Gatekeeper should remove the flag from both the main application as well as helper tools included within. Sometimes it forgets. Then the helper cannot launch. Since it is meant to launch in the background, you won't be asked to agree to launching. It will just fail.

Try this:

1. Open /Applications/Utilities/Terminal.app
2. Paste in the following: "xattr -r -d "com.apple.quarantine" " (without the enclosing quotes, but with the trailing space)
3. Drag HoudahSpot.app from the Finder to the Terminal window. This will append its path to the command. You will probably see:
xattr -r -d "com.apple.quarantine" /Application/HoudahSpot.app
4. Press Return/Enter

This will remove the quarantine flag.

Return to HoudahSpot > Preferences > Shortcuts and toggle the Helper off and back on. It should launch, and supply the icon and keyboard shortcuts.

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

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scottfwalter
Thanks Pierre.  Running those terminal commands worked.  BTW HoudahSpot is awesome don't know why I never looked at it before.
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