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OpiumEater
I have been using ACTPrinter Mac successfully for ages, but since the update all I get is an error while printing message appear. I've tried deleting the software on my mac, then re-downloading and installing, but still have the same issue.

Where am I going wrong and what do I need to do?
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houdah
Hi!

Does the error message appear on the Mac or the iPhone?

What is the exact message?

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

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OpiumEater
Hi, the message appears on the mac, I sent to iPhone, get message saying processing page, then another message comes up saying 
Print

Error while printing


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houdah
Hi!

I cannot find that error message in the source code. The closest match I find is "Device Print" / "Failed to print to device". That error means that the communication between Mac and iPhone has experienced a problem.

Please make sure you are using the latest version of ACTPrinter Mac.
Please check /Applications/Utilities/Console.app for more information on the error.

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
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OpiumEater
Check /Applications/Utilities/Console.app indeed, do you know how old i am!!!! 
Though did manage it, and got this message come up:

18/05/2010 12:35:50         Preview[237]         Printing failed because PMSessionEndDocumentNoDialog() returned -10660.

Hope it makes sense to you, cause it's just gibberish to me, apart from the bit that said printing failed, I worked that out. 
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houdah
Hi!

I believe error -10660 means that you are trying to launch an application that is in the trash.

Please copy ACTPrinter Mac to /Applications. Then launch it once to finish installation. Do _not_ trash ACTPrinter Mac.

Then empty the trash to make sure no old copy of ACTPrinter Mac resides there.

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
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OpiumEater
Did all that, still doesn't work, still get print error message, but at least the console message is different.

18/05/2010 15:54:42         Preview[237]         Printing failed because PMSessionEndDocumentNoDialog() returned -43.

Best wishes

Christine
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houdah
Hi!

Error code -43 means "file not found". I guess the "Print to iPhone" alias cannot find ACTPrinter Mac.

Please make sure ACTPrinter Mac is located in /Applications
You cannot remove it. It is needed each time you print.

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
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OpiumEater
But I've put it there???

Just fed up now.
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houdah
Hi!

Sorry, this is very difficult to diagnose remotely.

What I can do is suggest the following workaround:

1. Be sure to have ACTPrinter Mac in /Applications
2. Use the Finder to create an alias to ACTPrinter Mac
3. Move that alias to ~/Library/PDF Services
4. Rename the alias to "Print to iPhone"

Best,
Pierre Bernard
Houdah Software s.à r.l.

Houdah Software s. à r. l.
https://www.houdah.com

HoudahGeo: One-stop photo geocoding
HoudahSpot: Advanced file search utility
Tembo: Easy and effective file search
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bksatwh
Exact same problem here. Followed your instructions and now it works after I emptied the trash. Thanks for the work around.
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