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glmcg1

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 #1 

I can't locate my HP Deskjet 6988 wireless printer.  What do I do to connect to it?


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George McGonigle
Austin, TX
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houdah

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 #2 
Hi!

Are you having a problem with Tembo or with ACTPrinter?

Tembo does not support printing.

ACTPrinting is a virtual printer allowing for you to print to your iPhone / iPad. No actual printer is needed.

Best,
Pierre Bernard
Houdah Software s.à r.l.


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glmcg1

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 #3 

The problem is that in ACTPrinter, the virtual printer does not find my wireless printer to connect to.


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George McGonigle
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houdah

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 #4 
Hi!

ACTPrinter is not meant for printing to printers. It is meant for printing from your Mac / PC to you iPhone / iPad.

For this to work, both your computer and your iOS device need to be connected to the same WiFi network. ACTPrinter needs to be running on the device at the moment you print from your computer.

Best,
Pierre Bernard
Houdah Software s.à r.l.


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glmcg1

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 #5 

My HP wireless printer works wirelessly with my laptop and my desktop computers.  When I bring up an email message on my IPhone and go to "print", I get the message "no printers found."  What must I do to correct this problem?


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George McGonigle
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houdah

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 #6 
Hi!

I am sorry I cannot assist you with printing from third party iPhone applications.

Apple's printing technology for iOS currently supports only a very limited number of printers. You may want to enquire with them to see if yours is supported.

Best,
Pierre Bernard
Houdah Software s.à r.l.


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Houdini

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 #7 
I have the same problem as glmcg1 - only I have a Brother MFC wireless printer.  My iphone and computer can communicate through the ACT printer, and my computer can print something out using the ACT printer software.  But when I try to print from my iphone the message comes up "no printer found."
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houdah

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 #8 
Hi!

Printing from within ACTPrinter to an actual printer relies on Apple's AirPrint technology. This is currently supported only by a select few HP printers.

Best,

Pierre Bernard
Houdah Software s.à r.l.

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